FAQs
Most frequent questions and answers
Q1: Where is Apexstone located??
A1: Our office and warehouse are located in Shenzhen, China.
Q2: Do you ship items to an address outside of the United States?
A2: Yes, we do ship items internationally, and we do ship them directly from our distribution center in China.
Q3: Can I resell Apexstone products?
A3: We are so happy that you are interested in our products, please refer to our WHOLESALE page.
Q4: Does Apexstone work with Influencers?
A4: Exactly and definitely! We’d love to make friends with you. Do not hesitate to contact us to get details, our email address is apexstoneteam@gmail.com
Q5: What is the duties, taxes and/or import fees? And who pays for these fees?
A5: The prices displayed on our site are tax-free in US dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties, and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office.
Q6: What is the postage and delivery time?
A6: If you live in US, normally it takes about 2-3 weeks to be delivered with free shiping. If your address is out of the US, normally it takes about 2-4 weeks to be delivered with about 5-10 US dollars extra shipping fee.
FAQs
Most frequent questions and answers
Q1: Where is Apexstone located??
A1: Our office and warehouse are located in Shenzhen, China.
Q2: Do you ship items to an address outside of the United States?
A2: Yes, we do ship items internationally, and we do ship them directly from our distribution center in China.
Q3: Can I resell Apexstone products?
A3: We are so happy that you are interested in our products, please refer to our WHOLESALE page.
Q4: Does Apexstone work with Influencers?
A4: Exactly and definitely! We’d love to make friends with you. Do not hesitate to contact us to get details, our email address is apexstoneteam@gmail.com
Q5: What is the duties, taxes and/or import fees? And who pays for these fees?
A5: The prices displayed on our site are tax-free in US dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties, and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office.
Q6: What is the postage and delivery time?
A6: If you live in US, normally it takes about 2-3 weeks to be delivered with free shiping. If your address is out of the US, normally it takes about 2-4 weeks to be delivered with about 5-10 US dollars extra shipping fee.